The Legal Bit

1.    Booking & Deposit

A non-refundable deposit of £200 is to be made in order to secure your date. No date will be held until the deposit has been paid. We cannot be held responsible for the date no longer being available between enquiry and booking as it is an automated system allowing wedding dates to be secured on a first come, first serve basis.

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2.    Quote

Please note that the initial quote provided is a rough guide to the cost of your flowers, this is the minimum spend and will be subject to change following your final detailed consultation to account for any changes that you wish to make and to reflect the market cost of Flowers at the time of ordering.  

Please ensure you are happy with the quote provided prior to booking our services, as this will become your minimum spend and any reduction in total cost will be subject to our usual cancellation terms noted below.

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3.    Consultations

You will be provided with two consultations free of charge. Your initial consultation to discuss requirements and provide you with a quote and a final detailed consultation with Sarah 6 weeks prior to your wedding date. Consultations with Sarah are held on Tuesday's and Thursday's subject to her availability.

 

You will have full access to your personal portal where all details will be held, but if you require any further information, you can contact us on bloomingbellesflorist@gmail.com, please note there may be a delay in response as this inbox is not monitored daily. Further consultations may be arranged at Blooming Belles discretion, but please note these may incur a small fee to cover the cost of our time.

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4.    Delivery & Setup

Delivery & Setup, if required, will be added to your quote based on distance. Please note this fee covers our travel costs along with time spent travelling and setting up of flowers. Delivery address/es can be changed up until the date of your final consultation.

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5.    Flowers

As fresh foliage and flowers are living products, there are occasions when particular varieties may be unavailable. Whilst every effort i made to source products accordingly, sometimes we are unable to obtain a particular type of flower/foliage so will match this with a comparable flower/foliage.

We will require a signature from yourself or an appointed person at the time of delivery to confirm the delivery is of acceptable condition and quantities are correct. Any queries must be raised within 1 hour of delivery.

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6.    Cancellation 

Please note that your deposit of £200 is non-refundable and will not be refunded under any circumstance. For Weddings that have yet to have their final consultation and invoice, the final balance is your quote price, or the quote price of the items you wish to cancel. It is at Blooming Belles' sole discretion whether they choose to waive these charges dependant on circumstance. The sliding scale of charges noted below are deemed fair compensation for loss of income and work completed behind the scenes prior to your Wedding/Event date.
 

• Cancellations made 3 months prior to Wedding Date or beforehand: No charge.

• Cancellations made between 61 and 90 days prior to Wedding/Event Date: £50 cancellation fee payable.

• Cancellations made between 31 and 60 days prior to Wedding/Event Date: 25% of final balance payable.

• Cancellations made between 15 and 30 days prior to Wedding/Event Date: 50% of final balance payable.

• Cancellations made with less than 15 days notice: Full balance payable.

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